Information We Collect

Information you provide directly. When you submit our contact form or book a Clarity Call, you provide us with:

• Your name
• Email address
• Phone number
• A description of your project
• Your preferred contact method or timing, if provided

Booking information. When you schedule a Clarity Call through Go High Level, you provide scheduling information and contact details processed by the booking platform and transmitted to Reign City.

Information collected automatically. When you visit the Site, certain information is collected automatically through cookies and analytics tools, including browser type, device type, pages visited, time on page, referring URL, and general geographic region based on IP address.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and assess whether your project is a potential fit for Reign City's services
• Confirm and manage your Clarity Call booking
• Send follow-up communications related to your inquiry
• Send nurture emails if you have expressed interest in a project that is not yet ready to begin (you may opt out at any time)

We use automatically collected data to understand how visitors use the Site, analyze traffic sources, and diagnose technical problems.

How We Share Your Information

Reign City does not sell, rent, or trade your personal information to third parties. We share your information only with service providers who help us operate the Site and respond to inquiries, including:

• Go High Level (CRM and communication platform)
• Mailgun (transactional email delivery)
• Google Analytics (Site traffic analysis)
• Meta Platforms, Inc. via the Meta Pixel

We may disclose your information if required by law, court order, or government authority.

Cookies and Tracking Technologies

The Site uses cookies to help us and third-party services understand how the Site is used.

• Analytics cookies (Google Analytics): track visitor behavior to help us improve the Site
• Meta Pixel (Facebook/Instagram): collects information about your visit and transmits it to Meta for advertising measurement purposes. You can manage your Meta ad preferences at facebook.com/privacy/policy

You may opt out of interest-based advertising through the Digital Advertising Alliance opt-out tool. Reign City does not currently respond to Do Not Track browser signals.

Email Communications

If you submit an inquiry or book a Clarity Call, you may receive emails related to your project conversation and, if relevant, periodic nurture content. You may opt out at any time by clicking the unsubscribe link in any email or contacting us at info@reigncity.build.

Data Retention

We retain your information for as long as is reasonably necessary to manage your inquiry, fulfill any engagement that results from it, and meet our legal or record-keeping obligations. To request deletion, contact us at info@reigncity.build.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to know what information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, contact us at info@reigncity.build or (425) 475-1995. Washington State residents may have additional rights under Washington privacy law.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information through the Site, please contact us at info@reigncity.build.

Security

We take reasonable technical and organizational measures to protect the information we collect, including encrypted transmission (HTTPS), access controls, and authenticated email delivery through Mailgun. No method of transmission over the internet is completely secure.

Third-Party Links

The Site may contain links to third-party websites that operate under their own privacy policies. Reign City is not responsible for the privacy practices of any third-party site.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the Site after any update constitutes your acceptance of the revised Policy.

Contact Us

• Reign City LLC, Lake Forest Park, WA
• Email: info@reigncity.build
• Phone: (425) 475-1995